testimonials
Testimonials
Reviewed by Laura Denise B.
Russ went above and beyond! My property came with so many issues from the seller's side, the title company we had to use, and so many other things I can't list because I don't have enough characters available to complete this review. Russ' communication was unwavering, and his knowledge base was impressive. I appreciated his upbeat positivity while we worked our way through the red tape of my property. In the multiple times Russ and I exchanged phone calls, I can only remember one time I had to leave a voicemail. Even with that, my call was returned within 15 minutes. Emails and text messages were always answered within 5 minutes. That is huge for me! I don't know this business, I desperately wanted my property, and I was very nervous it wasn't going to happen. Having Russ' communication made all the difference. He was also very communicative with my realtor. Obviously, my property is not the only file Russ was working on, but I sure felt like it was based on his dedication. I highly recommend Russ. Russ, thank you so much for everything! Reviewed by Larry Ray R.
Russ returned every single phone call and answered every single question I had. The whole experience was just wonderful!! Thank you for everything you did Russ!! Reviewed by Gabrielle W.
Russ is so knowledgeable and extremely helpful. It is always easy to reach him and he communicates clearly and efficiently. Reviewed by John W.
Always available to answer questions Helpful app made uploading easier Great communication from start to finish Reviewed by Carson Roberta B.
As a first time home buyer, Russ was so helpful with everything I asked him! Reviewed by Colin M.
Very responsive, knowledgeable, kind Reviewed by Elizabeth M.
Great communication and teamwork. Worked hard to get us closed quickly and on time. Reviewed by Clayton M.
It was great working with Russ Reviewed by Elizabeth Charlsie L.
Russ was friendly, responsive and made my first time home buying experience very smooth. Reviewed by Carl Rasmus F.
Russ went above and beyond for us with everything and we are very grateful we had him guide us Reviewed by John C M.
Thank you! Reviewed by Celeste C.
Russ was extremely responsive to all our questions and requests. He was always so happy to share knowledge and guidance around the loan process and we are very grateful to have worked with Russ. We will be recommending to our network. Thank you Russ! Reviewed by Mateo C.
He was great, explained everything in detail and took his time and make himself available when we needed him. 100% would recommend him to anyone Reviewed by Britt T.
Russ was a pleasure to work with every step of the way. He had our best interests in mind and made the whole process very smooth. Reviewed by Hannah E.
Russ communicated everything as it was happening and kept me informed every step of the way. He was available to answer any questions I had about every aspect of the loan process at any time. He is also one of the kindest people! He made the whole process incredibly easy. I had heard stressful stories about purchasing homes with a loan, and my experience was the opposite working with Russ. Highly recommend. Very smart and a great communicator. Reviewed by Thomas S S.
Russ was great to work with throughout the entire home buying and mortgage process. I would highly recommend him to anyone purchasing a home. Reviewed by Cassandra H.
Russ was available any time we needed to speak with him and was so helpful guiding us through the hike buying process. Reviewed by Peter P.
Russ was very quick to respond and helped with getting new documents to underwriting through the end. He was very nice and respectful and a pleasure to talk to. Reviewed by Erin P.
Excellent communication and a great person to work with Reviewed by John N Y.
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Emily Picheloup Russ was great to work with, made the process easy and effortless. Would definitely recommend him and plan to use him in the future.
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Lydia Meaden I am a first time home buyer and was blessed to be able to work with Russ and his staff throughout this process. It was a blessing to have him communicate with me during my multiple travels. I thank him and his staff so much for their patience and optimism.
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Kirk Moore Russ did an excellent job.
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Gina D'Amaral It was great. anytime we had questions they were answered in a timely manner. very easy to work with would definitely use again and would recommend to friends and family.
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Belinda Williamson Russ Rockwell is excellent in responding immediately to any questions I present. He research’s my inquiry and provides accurate information. Overall experience was excellent.
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Paraskevoula Yoder Russ kept us posted on activities and shared updates So happy to have dealt with Russ!! Smooth process! Thank you !!!!
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Joseph Von Edwins Russ was fantastic, and very helpful throughout the process. He was always willing to take the time to understand any issue that came up, and was great at explaining the process.
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German Ortiz It was really easy to work with Russ, especially during the pandemic with electronic signing and electronic closing. he was very helpful explaining the whole process.
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Ethan Hokit Everything you said you would do was done and even more. It was the best closing we have ever had.
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Seth Veron Got it done! No hold ups, smooth sailing...
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Robert Shelton Russ is extremely efficient and professional. His years of experience is very apparent.
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Bret Anderson Russ was great!
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Genine Burchell Excellent
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Andre Gobin Russ worked with me through many permutations based on the situation I was facing. I tried last year with another bank and no one was willing to put in the effort like Russ did. I will highly recommend him and RSM. Closing was smooth, funding was completed in minutes, and I am very satisfied with our new home. I truly have Russ to thank for allowing me to hit my target date.
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Marti Titus Russ was fantastic. He made the process of buying a new home as stressfree as possible. He was always available when I needed him, even though we were working in different time zones! This is the second time I've used Russ to buy a house as he's wonderful to work with. I recommend him to anyone I know that is looking to buy a home.
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Edward Whiddon Russ was great. He made the entire process smooth and easy. I will be recommending him to all my friends and co-workers.
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Cynthia Dunn Russ was patient with our shifting properties. Third was a charm!
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Kariann Fuqua Russ Rockwell was amazing to work with and I would not hesitate in recommending him to anyone who was purchasing a home. From the first time I met with him, he was genuine, professional, and always was there to answer any questions I had. Of all the people I worked with in this process, Russ was by far the best!
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Natasha Grigoreff Mr.Rockwell was very efficient and professional. He was very helpful and answered all of my questions. He had a very charasmatic personality and was enthusiastic while working with me. Everything was excellent!!!
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Sandra Sellers This can become a stressful process and you managed to keep the situation controlled. At all times you were courteous and professional; sadly I cannot say the same about myself. Without a doubt, Russ is a professional that uses humor and a calm demeanor to diffuse some of the stress. Our loan was processed in record time and the closing was flawless.
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Melissa Walton Russ was awesome throughout the entire process. He was quick to respond to any questions that I had and was very helpful in ensuring that I had all the proper documents to the underwriter to make the process smooth and done in a timely manner.
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Katharine Reilly Russ was extremely prompt, available, helpful and professional during every step of our loan process all the way to attending closing. I am extremely pleased with his services and would not hesitate to recommend Russ and his Republic State mortgage team
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Teresa Ruffner I was very impressed with the quality of service I received from Russ Rockwell. He kept me informed every step of the way and made this experience easy and pleasant. I will definitely refer him to my friends and others in the market
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Mei Lee He is a very efficient mortgage banker. He works closely with his client and answers client's questions in a timely manner
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Hector Espinosa Republic State Mortgage made the entire home-buying process very easy. They were very straight-forward and kept me updated on progress during the process. Experience was very smooth.
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