testimonials
Testimonials
Dr. Frances Ibara Russ Rockwell worked diligently in a detailed organized fashion to meet all the needs of this client to satisfy the without added burden from the cumbersome requirements of today's loan requirements. The timing of the presentation of documentation to avoid redundant questions and undue hassle is testimony to an experienced mortgage originator
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Heidi Walton Russ has been helping me, my family, and friends with loans for years. He is always beyond helpful and will do everything in his power to make the process as smooth as possible. He is seriously the very best! Very Satisfied
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Phoebe Knauer I absolutely loved working with Mr. Rockwell. He was organized, informative, responsive to any questions or concerns and a joy to interact with. After multiple home purchases/refinances in my lifetime, it was surprising to find such a personable, competent person to guide this process....something I have never enjoyed in the past but really did enjoy with Mr. Rockwell. Loved the fact that i was not bounced from person to person within a large organization and ALWAYS got a same-day, informative response to any questions I had.
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Richard Boehm Refinancing process went exceptionally well. Russ provided excellent service throughout the process and delivered as promised. Definitely would recommend to others. I’m very happy with the whole experience.
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Dennis Sigut Russ is always the only lender I recommend, he's the best!
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Kristen Pryor Buying a home can be a stressful experience; however Russ took the time to answer all of my questions and explain things that were not clear to me. Russ’ level of customer service made the mortgage portion of my home buying process smooth and stress free!
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Trisha Petitt Russ made the entire experience pretty painless, and that surprised us. Our previous experiences with other brokers weren't as smooth as this one, so we were very pleased with how well everything went. We would recommend Russ and RSM to anyone who was looking for a mortgage or to refinance. Great experience!
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Andre Rodrigues Outstanding experience. Russ Rockwell was always available and willing to help, providing information and trying to make this process lighter. I do recommend Russ Rockwell and Republic State Mortgage
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Patrick Uhlig Due to our circumstances... Russ has exceeded our expectations. We are overwhelmingly appreciative and pleased with every aspect of the process.
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Erica Puckett Very Satisfied
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Christina Zarbaugh -Brown Russ is an excellent Mortgage Loan professional. During our loan application he was very attentive and available (even on the weekend-when we found our dream home) and explained everything in great detail . IF we ever do need to obtain another home.., we will definitely seek Russ again. Thank you Russ for everything you did for us!!!!
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Nelson Rios Everything was extremely professional, transparent, and efficient. There was always a good communication and more important clear explanation of every step. Russ really understood and took care of our time constraint to get the deal done
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Maria Lamont I am incredibly lucky and grateful that I was referred to Russ at Republic State Mortgage. The process of buying a home is stressful and complicated to say the least, but Russ went above and beyond to make sure that it was a smooth operation. He was an excellent source of information and he answered all questions timely. Russ made himself available whenever I needed him-- which was crucially helpful because my close timeline was short. Overall, it just felt like it was Me vs The Home Buying Process and Russ was my right-hand man, in my corner, and I couldn't have done it without him on my team.
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Frederick Castellano Excellent
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Teresa Flanyak -Howell Russ did an amazing job guiding us step by step in the mortgage process. With all the new laws and rules he knows exactly what is needed and how to achieve the best use of our time and his time. Russ is available always and is so prompt to respond. There is no other mortgage company that has this level of customer service...above and beyond always. Exceeded all expectations.
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Russell Bay It was a pleasure working with Republic State Mortgage and especially Russ Rockwell who made the process about as simple and worry-free as could be
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Estefania Aguirre Russ was pleasant to work with. He understood our situation, and he gave us clear guidelines to follow. It was a quick and professional process.
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Lauren Miller I was very satisfied
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Rodney Walters Russ was amazing! We were first time homebuyers and had millions of questions - all of which he patiently and promptly answered. I would recommend him to anyone who wants to get the best rate, combined with amazing customer service. He even brought champagne to our closing!
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Jennifer Byargeon Very Satisfied
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Mary Alicia Leggett Lam Russ is always very thorough and easily accessible. His customer service is top notch!
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Hao Pan We are so fortunate to have Russ with us on our home searching journey. Russ is so knowledgeable and nice to work with. He helped us to close the deal swiftly and I can't image a better person for this role!
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Hamish Bullen I was delighted with the service I received from Russ. He took the time to explain things clearly and answer my numerous questions. Being a first time home buyer, and coming from overseas the process seemed daunting, but Russ guided me through very efficiently. 10/10 would recommend to my friends.
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Mark Pratt Russ was excellent to work with again. He helped us when financing our daughter's home two years ago and we were so impressed, we went back to him again for the financing of our lake home. As before, Russ was very helpful in picking the best loan for our needs, clearly explaining all requirements and application needs, staying on top of the status, and keeping us informed, immediately notifying us of any issues and data needs, and getting the loan approved in record time. He was a pleasure to work with and I highly recommend him to others when in need of a loan.
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Kristen Meaders This was by the far the most seamless, stress-free experience I have ever had when buying a home! I knew I was in good hands!
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