testimonials
Testimonials
Robert Martin Russ Rockwell with Republic State Mortgage was more than helpful when it came to purchasing my family’s first home. He is the sole reason we went with RSM as we had better offers on the table. He went above and in providing great customer service.
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Meredith Culp Russ was a pleasure to work with. He made the overall experience of purchasing my first home as best as it could be.
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Kellie Smith Russ was wonderful! I was very pleased with his service and how prompt he is. Very kind. He responds to questions almost immediately and addresses everything effectively. He is really easy to work with and seem to appreciate his customers. Russ made this whole process really easy . He was great in every way! Thank you for helping me get the home I wanted!
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Milton Kovar Very Satisfied. Russ and his staff did a excellent job of processing my application and the ease of working with them.
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Thomas Ronk Russ demonstrated efficient and professional service beyond all of our expectations. More importantly, he understands the importance of personal interaction, the extra added value of accessibility, and not simply an automatic robotic transaction.
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Yolanda Armenta the overall experience was very smooth very impressed by the staff. keep up the good work
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LaJuan Julun My experience has always been excellent when dealing with your mortgage company. Everyone is helpful. The staff walks you thru the process. Excellent experienc
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Lee Howden I cannot praise the service that Russ Rockwell gave us, highly enough. He was extremely responsive to every question we asked. He inspired extreme confidence that he everything covered and the made the whole process very easy. We will look nowhere else for future mortgage help. He was recommended to us and we will recommend his services to anyone who asks. The only slight improvement could have been to the IT system that only named the first person on all emails for what was a joint application. That is all I can think of.
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William Williamson Always Very helpful and QUICK and a pleasure to deal with
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Robert Miller Great professional from start to finish and even after we closed. Best part of the home buying experience. I wouldn't change anything
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Melissa Miller Russ was absolutely wonderful . He was the most informative and helpful professional we dealt with during our home buying process. He was always easily accessible as well as friendly and jovial. He made us truly understand the process also.
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Vicki Kilpack We have used Russ Rockwell's services for all three homes we have owned. He does a fantastic job and is very professional. Thank you Russ for all your hard work.
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Kelly Bluhm When we were ready to buy our next home we looked Russ up since we enjoyed working with him so much 10 years ago. Russ worked diligently with us. We have already recommended him to others.
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Daniel O'Neil Very helpful all the way through the process and even came to the closing to make sure everything went well.
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Melissa Grannes I appreciated that Russ worked to lower the fees associated with my bridge loan.
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Karen Hayles The process was made as easy as possible and communication was excellent
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Cheng Lee Russ always works closely with me as his client and help me in finding the best mortgage interest rate for my loan. He also responded to my emails in timely manner. Very efficient! He is the best banker that I know as of today
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Kevin Burleigh Russ was always on time, on point and happy to help. I would definitely recommend him to anyone buying a house in the Houston area.
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Travis Kilpack Russ Rockwell has been a wonderful resource and highly skilled advisor. We have financed three homes through him and his company over the past 15 years. I will gladly call on him again.
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Hannah Lowery Russ was incredibly timely with responses to all our inquiries, and always communicated about turn-around times. He is broadly knowledgable in his field, and we always felt confident in the information he was sharing with us.
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Michael Cuttrell We had a great experience with Republic State Mortgage and Russ in particular. He was always very quick with responses for all of our questions and concerns, even if it was well after "normal" office hours. I had heard awful stories about the process but I would have no hesitation in recommending this company and particularly Russ to anyone I know. The only issue we had was locking the rate in, I thought we had already locked in a rate until I got the email asking what we wanted to do because the rates had gone up again, however, I think this was my fault for assuming it was taken care of and not sending a confirmation email. Other than that it was excellent.
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Brian Cooper Russ was a really great guy to work with. He was extremely responsive to any questions we had and worked very hard to find us the best rates available. We wanted a mortgage that would provide an easy way to get under "jumbo" status once we sell our current home. Russ found an innovative way to do this that should save us money. A real pleasure to work with!
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Ruth Andrade Russ was very kind and communicated with us at every step of the way. We were happy to work with him and will recommend his services to others.
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Robert Berg I would recommend Russ to anyone. He goes the extra mile to make sure the job is done right.
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Jason Berger Russ Rockwell was a pleasure to work with. He repeatedly made himself available, and we benefited from his expertise and guidance.
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